❓ Knowledge Base & Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about our zero-retention HIPAA architecture, offline desktop app, credit pricing, and multi-provider clinic access.
Traditional medical software stores sensitive patient records in permanent cloud databases, creating high-value targets for data breaches and ransomware. phiReports operates on a strict Zero-Retention model: your clinical notes exist solely in volatile RAM while you type. The moment your vector PDF is compiled, memory is instantly purged. Because zero patient health information (PHI) is ever saved to disk or database, data breach liability is eliminated by design.
Yes! The native phiReports Desktop App runs 100% locally on Windows 10/11 and macOS. You can draft clinical notes, draw stylus signatures, and compile vector PDFs in sub-10ms with zero internet connection. All audit entries queue locally in a tamper-evident SHA-256 HMAC ledger and automatically sync when network connectivity returns.
Credits never expire. One credit is deducted per finalized, unwatermarked vector PDF download. Live drafting, interactive previewing, clinical math calculations, and Template Studio customizations are always 100% free and unlimited. You only redeem a credit when exporting an official document.
Still have questions?
Experience our zero-retention documentation studio firsthand with our instant interactive demo, or read our technical security whitepaper.